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Identifying and Retargeting
Superfans.
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Our Approach
To identify and target their higher income, higher affinity consumers, the sports team needed concrete insights, and a data platform to identify the right people to advertise season tickets to. Ultimately, our proprietary R&D Dashboard, a consumer-data aggregator that shows both online and offline data, proved to be effective in meeting the task at hand: Sell more tickets to the right customers.
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Data Insights & Analysis
We applied our patented algorithms in combination with our massive amounts of location-based data to segment the football team’s customer list based on location indicators. Our tech identified which consumer devices had been seen within high-income establishments such as private airports, country clubs, exclusive hotels and restaurants. After pulling this, we also combined data around how often these consumers were seen at team events.
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Data. Creative. AdTech.
We applied our findings to marry both wealth and team appreciation to show authenticated consumer insight. To do this, we separated the team’s CRM list based on a level of 1 to 7, identifying which consumers were most likely to purchase both high-price and high-affinity tickets. And thus, were able to market and advertise accordingly.
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The Results
- $3 MILLION TOTAL SALES
- 16% CONVERSION RATE ON PAID CHANNELS
- 31% ATTRIBUTION SEASON TOTAL TICKET SALES